Managing Your Connection

FOR LT CUSTOMERS
Managing your power connection has never been so easy. Be it applying for a new connection, requesting for additional load or shifting the meter location, all this and more can now be done by following few simple steps.
Read on to know more…

Applying for a new connection

Changing sanctioned load /capacity

Shifting meter location

Changing user name

Documents and charge

Applying for a New Connection

In most cases, the builder / contractor arranges for the necessary electricity connection for the residential and/or commercial premises. However if a customer wants to apply directly for a new connection, following simple procedure needs to be followed:

Step 1
What you need to do…
Collect the appropriate Requisition Form (RF) from our customer care center.

Fill in the required details; attach proof of ownership / occupancy

Submit the duly filled Requisition Form (RF) with the relevant documents
Pay applicable charges and collect payment receipt. Please quote the acknowledgement number in all your future communication with us for prompt response.

What the Company does…
Upon receipt of an application

Torrent Power engineers visit the site where the new connection is required to verify the feasibility of providing the connection

Identify the location where the meter can be installed

Provide the power connection upto the meter point.

Step 2
What you need to do…
Submit the Installation Test Report (TR) certified by a Government approved electrical contractor.

Collect the Connection Time Token mentioning the time for the meter connection.

What the Company does…
Upon receipt of the TR, the Torrent Power engineers visit the site to inspect the wiring system and Install the meter

Customers are requested to note the following:

All documents and payments are to be submitted at the respective Torrent Power Zonal Office only

Please insist on a receipt for all monetary transactions

Please keep your contractor on site and the test report ready when the Torrent Power representative visits the site. This will enable faster service

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Changing sanctioned load capacity
The load sanctioned to an applicant is based on their requirement at the time of application. However if, at a later stage, a customer wishes to increase or decrease his sanctioned load, all he needs to do is follow the following simple procedure.

Step 1
What you need to do…
Collect the appropriate Requisition Form (RF) from our customer care center or download it from our website www.torrentpower.com.

Fill in the required details; attach proof of ownership / occupancy

Submit the duly filled Requisition Form (RF) with the relevant documents
Pay applicable charges and collect payment receipt. Please quote the acknowledgement number in all your future communication with us for prompt response.

What you need to do…
Upon receipt of a request for change in the sanctioned load, the Torrent Power technical team visits the location to assess the feasibility of sanctioning the requested load.

Based on the feasibility, connection is provided upto the meter point as per the new load sanctioned.

Step 2
What you need to do…
Submit the Installation Test Report (TR) certified by a Government approved electrical contractor.

Collect the Connection Time Token mentioning the time for the meter connection.

What the Company does…

Upon receipt of the TR, the Torrent Power engineers visit the site to inspect the wiring system

Install the meter as per the new load sanctioned.

Customers are requested to note the following:
All documents and payments are to be submitted at our Customer Care Center only

Please insist on a receipt for all monetary transactions

Please keep your contractor on site and the test report ready when the Torrent Power representative visits the site. This will enable faster service

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Shifting Meter Location
The meter should be located in a clean, dry and airy place. The fuse box and the main switches should be easily accessible to the Torrent Power representatives so that they can take the meter reading and conduct repairs and maintenance without causing inconvenience to the customer. If you feel that your meter is not located at an appropriate location and is causing you inconvenience, follow these simple procedure and get it shifted NOW!

Step 1
What you need to do…
Collect the appropriate Requisition Form (RF) from our customer care center or download it from our website www.torrentpower.com.

Fill in the required details; attach proof of ownership / occupancy

Submit the duly filled Requisition Form (RF) with the relevant documents
Pay applicable charges and collect payment receipt. Please quote the acknowledgement number in all your future communication with us for prompt response.

What we will do…
Upon receipt of a request for change in the meter location, the Torrent Power technical team visits the location to assess the feasibility of installing the meter at the new location.

If found feasible, connection is provided upto the new meter location and the old meter location is disconnected.

Step 2
What you need to do…
Submit the Installation Test Report (TR) certified by a Government approved electrical contractor.

What we will do…
Upon receipt of the TR, power supply is connected at the new location on the same day.

Customers are requested to note the following:
All documents and payments are to be submitted at our Customer Call Center only.

Please insist on a receipt for all monetary transactions

Please keep your contractor on site and the test report ready when the Torrent Power representative visits the site. This will enable faster service

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Changing User Name
Just like the other utility services like telephone and gas connection, it is also important that the power connection is also in your name. It helps avoid inconvenience while registering complaints or requesting for other services.

Step 1
What you need to do…
Collect the appropriate Requisition Form (RF) from our Customer Call Center or download it from our website www.torrentpower.com.

Fill in the required details; attach proof of ownership / occupancy

Submit the duly filled Requisition Form (RF) with the relevant documents
Pay applicable charges and collect payment receipt. Please quote the acknowledgement number in all your future communication with us for prompt response.

Customers are requested to note the following:
All documents and payments are to be submitted at Customer Call Center only.

Please insist on a receipt for all monetary transactions

For more details and terms and conditions please visit our customer care center.

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Documents and Charges
Proof of ownership or occupancy is required at the time of making an application. Please submit ANY ONE of the documents shown below.

New connection

• Requisition Form Duly Filled By Customer.
• Applicant’s Passport Size Photo (To Be Affixed On A-1 Form.)
• Photo Copy Of Ration Card.
• Photo Copy Of Nearest Consumer Energy Bill. (Particularly Left Or Right Side Of The Premises.)
• Undertaking On Rs. 100 Bond Paper Regarding Nill Arrears On Premises Where Supply Is Required.
• Documents To Support Proof Of Premises :-
• Registered Sale Deed / conveyance deed / index copy
• Photo Copy Of Latest House Tax Receipt.
• Current year’s tax bill of BNMC / Gram Panchayat / Nagar Palika
• In Case Of New Construction, Completion Certificate From Corporation / Gram panchayat.
• Allotment certificate or copy of resolution on letterhead of registered co-operative society.
• Allotment of certificate of copy of resolution on letterhead of non-trading corporation.
• Current year’s 7/12 extract.
• Sale agreement along with current year’s 7/12 extract.
• Current year’s city survey copy.
• MIDC allotment letter.
• Documents To Support Proof Of Usage Of Premises :-
• In Case Of Premises Is On Rental / Lease Basis
• No-Objection Certificate from owner
• Latest Rent Receipt From Owner
• Rent / Lease agreement
• Rent receipt along with Current year’s tax bill of BNMC / Gram Panchayat / Nagar Palika
• Shop Act License Certificate (Only For Commercial & Industrial Consumer).
• In Case Of Partnership, Partnership Deed Is Necessary.
• Test Report From Licensed Contractor.
• In Power loom
• Power loom permit
• Extension / Reduction Of Load
• Requisition Form Duly Filled By Customer.
• Photo Copy Of Last Paid Bill.
• Test Report From Licensed Electrical Contractor.
• List Of Machinery / Connected Load.
• Name Change
• Requisition Form Duly Filled By Customer.
• N.O.C. From Existing Consumer (Rs. 100 Stamp Paper) In Prescribed Pro forma.
• Registered Sale Deed.
• Details Of Connected Load On Plain Paper.
• Photo Copy Of Last Paid Bill.

Documents in Special Cases
1. Construction - Permission for construction (raja chitthi) along with approved plan.

2. Industrial purpose - NOC from Air and Water Pollution Control Board where ever applicable.

3. Companies - Copy of memorandum of articles of association, list of directors along with residential address and telephone number.

4. Partnership Firm - Copy of partnership deed.

5. Proprietary Firm - Copy of registration of firm.

6. Societies - Copy of development agreement.

Registration Charges
When you apply for a connection, registration charges, fixed service connection charges, security deposit and miscellaneous charges are payable. This easy reference list will help you know the total amount payable for your connection.

Security Deposit Charges

Category	Applicable Tariff	Load unit	Implemented security Deposit per Kw/ HP
UBA upto 0.5 Kw ( Urban or Rural)	Lt-I Domestic		475
	LT-II Commercial		975
Residential Consumers
(A)For rural consumers single phase
consumers having load of 1 Kw	Lt-1 Domestic	per KW	500
Consumers having load of 3 Kw	Lt-1 Domestic	per KW	500
(B) For rural consumers three phase
load of 7.5 Kw	Lt-1 Domestic	per KW	750
Load of 15 Kw	Lt-1 Domestic	per KW	750
(C ) For urban consumers single phase
Load of 1 Kw	Lt-1 Domestic	per KW	350 per KW subject to minimum 475 (per connection)
Load is 3 Kw	Lt-1 Domestic	per KW
Load is 5 Kw	Lt-1 Domestic	per KW
(D) For urban consumers three phase
load of 7.5 Kw	Lt-1 Domestic	per KW	500
Load of 15 Kw	Lt-1 Domestic	per KW	500
Commercial Consumers ( except  Cinema)
(A)  When Load is Upto 20 Kw
load is 1 Kw	LT-II Non Domestic	per KW	1200
load is 3 Kw	LT-II Non Domestic	per KW	1200
load is 5 Kw	LT-II Non Domestic	per KW	1200
Laod is 10 Kw	LT-II Non Domestic	per KW	1200
(B)  When Load is from 20 Kw to 50 Kw
Load is 21 Kw	LT-II Non Domestic	per KW	1600
25 kw	LT-II Non Domestic	per KW	1600
30 kw	LT-II Non Domestic	per KW	1600
(C )  When Load is above 50 Kw
Load is 51 Kw	LT-II Non Domestic	per KW	2000
Load is 61 Kw	LT-II Non Domestic	per KW	2000
Commercial Consumers ( Cinema)
(A)  When Load is Upto 20 Kw
load is 5 Kw	LT-II Non Domestic	per KW	2000
Load is 10 Kw	LT-II Non Domestic	per KW	2000
Load is 20 Kw	LT-II Non Domestic	per KW	2000
(B)  When Load is from 20 Kw to 50 Kw
Load is 21 Kw	LT-II Non Domestic	per KW	2000
25 kw	LT-II Non Domestic	per KW	2000
30 kw	LT-II Non Domestic	per KW	2000
(C )  When Load is above 50 Kw
Load is 51 Kw	LT-II Non Domestic	per KW	3000
Load is 61 Kw	LT-II Non Domestic	per KW	3000
Public water works upto 67.5 HP
( A)  Upto 20 Kw
load is 1 Kw	LT-III Public water works	per KW	550
Load is 5 Kw	LT-III Public water works	per KW	550
Load is 10 Kw	LT-III Public water works	per KW	550
(B) From 20 Kw to 40 Kw
When load is 21 kw	LT-III Public water works	per KW	700
When load is 35 Kw	LT-III Public water works	per KW	700
(C)When load is from 40 Kw to 50 Kw
Load is 41 Kw	LT-III Public water works	per KW	1000
Agriculture	LT-IV Agriculture & poultry farms ( load taken in HP)	per HP	250
Industrial consumers Less than 27 HP ( Other than Powerloom)	LT-V General Motive Power	per HP	800
Industrial consumers  more  than 27 HP ( Other than Powerloom)	LT-V General Motive Power	per HP	1200
Industrial consumers Powerloom	LT-V General Motive Power
Upto 27 Hp		per HP	600
Above 27 Hp		per HP	600
Street Light-in GP,A,B & C Munciple council area	LT-VI street light in Gram panchayat,A,B,C class MC	per KW	1000
Street Light- Municiple corpn area	LT-VI street light Munciple Corporation	per KW	1200
Advertisement & Hoardings	LT-VIII- Advertisement & Hoardings	per KW	5000
Crematorium & Burial Grounds	LT IX- Crematoriums & Burial Grounds	per KW	450

Maharashtra State Electricity Distribution Co. Ltd.
Annexure - 1
SCHEDULE OF RATES.
SERVICE CONNECTION CHARGES FOR NEW OVERHEAD CONNECTION
SR NO	CATEGORY	APPROVED BY MERC*
		SERVICE CONNECTION CHARGES	VARIABLE CHARGES
1	L .T. Supply.	RS.	RS.
	Single Phase.
a.	For load upto 0.5 kW	500	NIL
b.	For load above 0.5 kW and upto 10 kW	1000	NIL
	Three Phase
a.	Motive power upto 21 HP or other loads upto 16 kW	2500	NIL
b.	Motive power above 21 HP but upto 107 HP or other loads above 50 kW but upto 80 kW.	6500	NIL
c.	Motive power above 107 HP but upto 200  HP or other loads above 80 kW but upto 150 kW.	12000	NIL
2	H. T. SUPPLY
a.	H.T. Supply upto 500 KVA.	15000	20 Per k VA for excess load above 500 k VA.
	* As per Commission's order dated September 8, 2006 (Case No. 70 of 2005).
Note	i) In case MSEDCL permits an applicant to carry out the works through a LEC, a rate of 1.30% of the normative charges will be applicable towards supervision charges.
	ii) In case of extension of load, the normative charges will be applicable on the total load (existing as well as additional load demanded) as per the load slabs indicated above.

Maharashtra State Electricity Distribution Co. Ltd.
Annexure - 2
SCHEDULE OF RATES.
SERVICE CONNECTION CHARGES FOR NEW OVERHEAD CONNECTION
SR NO	CATEGORY	APPROVED BY MERC (Rs.)*
1	L .T. Supply.	(Inclusive of material cost of MSEDCL)
	Single Phase.
a	For load upto 5 kW	2000
b	For loads above 5 kW & upto 10kW	4000
	Three Phase
a	Motive power upto 27 HP or other loads upto 20 kW	8000
b	Motive power above 27HP but upto 67 HP or for other loads above 20 kW but upto 50 kW	14000
c	Motive power above 67HP but upto 134 HP or for other loads above 50 kW but upto 100 kW	30000
d	Motive power above 134HP but upto 201 HP or for other loads above 100 kW but upto 150 kW	45000
2	H. T. SUPPLY
a	H.T supply upto 500 kVA	175000
b	H.T supply above 500 k VA	195000
	* As per Commission's order dated September 8, 2006 (Case No. 70 of 2005). The normative rates approved are inclusive of material cost.
Note	i) In case MSEDCL permits an applicant to carry out the works through a LEC, a rate of 1.30% of the normative charges will be applicable towards supervision charges.
	ii) In case of extension of load, the normative charges will be applicable on the total load (existing as well as additional load demanded) as per the load slabs indicated above.

Maharashtra State Electricity Distribution Co. Ltd.
Annexure - 4
MISCELLANEOUS & GENERAL CHARGES
Sr no	Particulars	Approved by MERC** (Rs.)
1	Installation Testing Fees
	Low Tension Service
	a) Single phase	25
	b) Three phase	50
	c) High Tension Service	200
2	Reconnection Charges
	Low Tension Service at cutout :
	a) Single phase	25
	b) Three phase	50
	At overhead mains:
	a) Single phase	25
	b) Three phase	50
	At underground mains:	50
	High Tension Supply:	300
3	Changing location of meter within same premises at consumers request	100*
4	Testing of meters
	a) Single phase	100
	b) Polyphase meter/RKVAH meter	300
	c) LTMD (with or without CTs)	500
	d) Trivector meter	500
5	Replacement of meter card for HT consumers	NIL
6	Administrative charges for cheque bouncing
		Rs. 250/- Irrespective of cheque amount
7	Temporary Supply – Hiring of Meter Charges
	a) Single phase	NIL
	b) Three phase	NIL
* - Inclusive of material, labour and all other costs etc.

Maharashtra State Electricity Distribution Co. Ltd.
Annexure - 5
Application Registration & Processing Charges
Sr. no	Particulars	APPROVED BY MERC* (Rs.)
1	New connections/Change of name/Reduction or Enhancement of Load/Shifting of service/ Temporary connection
	a) Single phase	25
	b) Three phase	50
	c) LT(Agricultural)	50
	d) HT supply upto 33 kV	1000
	e) EHV Supply	2000